The Clayton-Atanacio family will welcome you like old friends. Formerly the luxury vacation home of the Swiss Ambassador to the Philippines, this resort is built to European standards but still maintains a local island feel with its use of native materials throughout.
From the moment your enter the gate and are welcomed with one of their homemade fruitshakes you know you have found your 'Key to Paradise'.
Guests at Boracay Hills Hotel and Spa will enjoy a relaxing vacation in the comfort of their luxurious rooms and experience the hospitality and service that Boracay Hills Hotel has been well known for over the years.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.
has an average customer care rating of
(out of a possible 5). The scores for each parameter are:
Mr Shingo Y.
on 18 Aug 2011
Boracay hills is really clean and has big rooms.
Mr Alvin Y.
on 03 May 2011
Very helpful and friendly staff. The place was clean and has a rustic feel to it. Would definitely recommend to others
Mr Pedrito L.
on 04 Nov 2009
We were not happy about the service. On our way back to Manila, we were supposed to be taken to the jetty port in Boracay at 2:30PM as suggested by Jane (since leaving too early would just bore us as there'd be nothing to do at the airport) but the shuttle service did not arrive until 2:45. We frantically took the fastcraft to take us to Caticlan. When we got there, our Southwest bus already left. We had no choice but to hire a van for 1,200 pesos to take us to Kalibo airport, or we could miss our plane. We thought we saved money on the accommodation, but ended up paying extra 1,200 pesos.
Mr Danny G.
on 07 May 2009
My special Compliments to Boracay hills resort & Royal Park resort for making my stay at both these resorts so memorable for my family and all. Special mention to Claire whoose hospitality has impressed us very much. Not only does she has to accomodate our miscommunications with rgds to room reservations, she has done the exceptional n extra ordinary to make our stay more than comfortable by providing us with a free upgrade much to our unexpected surprise. Once again many thanks for making this trip a most memorable one for us and I would not hesitate to make this website n Boracay Hills one of the most loved sites n place i hv ever visited