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Cancellation Policy

Cancellations should be made thirty (30) days prior to arrival or charges apply.

In the event of cancellation the deposit is subject to the following deductions:
 
Before 30 days prior to arrival full refund
30 to 15 days prior to arrival 50%
14  to 6 days prior to arrival 75%
5 days prior to arrival 100%
 
Please note that for Super Peak dates* there is no refund of deposit regardless of how early a booking was made. For early departures the full amount on unused nights will be required.

* Super Peak Dates:
Christmas/New Year - December 23 - Jan 4
Chinese New Year
Holy Week

Other Information

Check in time: 02:00
Check out time: 12:00
Late check-out policy: 

Check-out time is 12nn. We will be pleased to arrange a late check-out time from the hotel if you let us know in advance. An additional fee is payable for guaranteed late check-out.

Children policy: 

Children who are under 7 years of age will not be charged when sharing the same bed as the parent(s), subject to the existing bedding arrangement of a maximum of 2 adults and 1 child to a room.

Children who are 7 years of age and above shall be considered adults for the purposes of all reservations and payment.