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Cancellation Policy

Cancellations made 30-8 Days before Arrival Date will be subject to an 80% Refund

Cancellations made 7-1 Days before Arrival Date will be subject to a 50% Refund

Cancellations made on Arrival Date, and No Shows, will not be applicable for a Refund

 
Please note that for Super Peak dates* there is no refund of deposit regardless of how early a booking was made. For early departures the full amount on unused nights will be required.

* Super Peak Dates:
Christmas/New Year - December 20 - Jan 6
Chinese New Year
Holy Week

Other Information

Check in time: 14:00
Check out time: 12:00
Late check-out policy: 

Late Check-out, or Early Check-in, is dependent on the availability of the rooms and is subject to additional charges.

The Hotel does offer a waiting area for guests, where Late Check-out can not be accommodated.

Children policy: 

Children who are 11 years of age and under, stay free when sharing the parental bed

Children who are 12 years and above, or who require their own bed, will be considered adults for booking purposes.

Cots will be provided for infants up to two (2) years old at no extra cost.

Payment Form: Visa, MasterCard, American Express, Cash