Our Bookings are confirmed on the basis of traveller's providing all the required information. Failure to provide us with the information we require, may result in your booking being cancelled and refunded.
Use the Special Request Box next to the Traveller's Details section, on our Booking Page. Please provide:-
When you receive your Booking Voucher, upon confirmation, Print it out and keep it with your other important travel documents. You will need to present the voucher on arrival.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.